FAQ – Frequently asked questions

Tickets

Will admission tickets be available at the door?
If the the event is not sold out, tickets will be available at the door, but be warned, this event has sold out in the past. Get tickets.

Be sure to follow us on Facebook, Instagram and Twitter to stay updated on next year’s event!

Will I be able to buy additional donuts, beverages or food?
Yes, you may buy additional tickets ($1 each) for more donuts and coffee.  There will also be select participants selling take home products.

Alcohol can be purchased with cash or credit, not tickets.  There is an ATM on site.

Are children allowed?
Yes, we have free entry for kids 5 and under!  All other children will need a General Admission ticket. 

What’s the refund policy?
All sales are final. Promotions & discounts don’t apply to previously purchased tickets. Vendors and event details subject to change with or without notice.

Day-of

Is there parking?
Limited spaces are available, so we have provided some information to help you understand your options and plan your trip. We encourage guests to drink and drive responsibly.

What time should I arrive?
Doors open to general ticket holders at 10AM. Vizzy Mimosa Hard Seltzer VID (Very Important Donuts)ticket holders will have early entry from 9 am-10 am.

How should I get in line?
Each station will have a line, so grab a bite from one station, then go to the next station line of your choice.

Am I guaranteed a seat?
Our events are interactive, so we encourage guests to visit the different stations!

Is the building accessible?
The event space is located on the second floor and is accessible via several flights of stairs at the front of the building, or via elevator located at the north end of the building.

If you have a stroller, wheelchair, walker or cane, we highly recommend entering via this elevator. There will be an elevator operator posted there for the duration of the event. 

Vendors

I own a donut shop or coffee roaster/shop, how can I participate?
Email leslie.peckham@onmilwaukee.com.

How can I contact the organizer with further questions?
Email leslie.peckham@onmilwaukee.com.

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